Return Policy

30-Day Return Policy

Eyeskey offers a complimentary 30-Day Guarantee on all purchases. If you’re not satisfied with your purchase, for whatever reason, simply return the item in new condition to Eyeskey within 30 days of arrival for a full refund (less shipping costs) or an exchange. If the product is not returned in new condition, there may be a restocking fee. Please return the product:

  • In new condition with all original packaging.
  • With a completed Eyeskey Return Form.pdf inside the shipping carton.

Please note that if a product is not placed inside a shipping carton, the return or exchange will be subject to a restocking fee.

Our Eyeskey professionals are available to answer your questions at +(86)571-85176406 or .


1. We provide limited LIFETIME WARRANTY on all products of Eyeskey. If your binoculars are found to have manufacturing defects in materials or workmanship, Eyeskey will repair/ replace and return them FREE OF CHARGE.
2.Feel free to contact us if you have any questions. We will always provide you with the best after-sales service.